Business Support Specialist Sr


Job Details

Business Support Specialist Sr

Colorado Springs, Colorado

06/03/2022

40323

Contract/Temp

Job Description



  Business Support Specialist (Senior)- City of Colorado Springs

  Job duties: 

  • Performs a variety of general technical support duties in support of assigned department, division, or team. Documents standard operating procedures, prepares reports, compiles data for analysis, coordinates activities, investigates and resolves problems and handles special projects as assigned.
  • Performs duties in both group/team and individual contributor settings. Operates a personal computer for use of word processing, spreadsheet and database management and presentation applications. Performs the most complex data entry; enters and pulls information from a variety of systems and reviews reports for accuracy. May conduct regular audits of the data to ensure system integrity. Acts as a subject matter expert on assigned business process. Presents new ideas and processes and assists with leading the implementation team.
  • Works under administrative supervision. Ensures detailed instructions, standard operating procedures and desk manuals are provided and followed and reports any deviation to immediate supervisor. Serves as intake for questions and issues in the department and is referred complex items. Identifies and reports quality concerns.
  • Human Collaboration Skills: Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.
  • Reading: Intermediate - Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
  • Math: Intermediate- Ability to deal with a system of real numbers; and practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
  • Writing: Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
  • Knowledge of modern office technology
  • Knowledge of Microsoft Office Suite (Word, Excel, and PowerPoint)
  • Ability to establish and maintain effective working relationships
  • Ability to communicate clearly and concisely, orally and in writing

Long term (3 months, could get extended)

Monday through Friday 8am-5pm

Pay=$22.00/hour + depending upon experience