Loan Servicer

Job Details

Loan Servicer

Colorado Springs, Colorado




Job Description

Loan Servicer

Responsibility Statement:

Administer a variety of tasks associated with diverse loan types in the loan portfolio; including commercial and mortgage participations sold and purchased, on a rotating basis within the department

Essential Duties:

  • Gathering info and preparing new loan files
  • Train and assist in loan document preparation
  • Process monetary loan transactions including payments, advances, draws and corrections.
  • Boarding/funding of new loans and maintenance on existing loans.
  • Loan file/document maintenance including file creation, document imaging, organizing files for exams
  • Vendor/customer follow up.  Working with vendors (title companies, insurance companies, etc) when necessary
  • Prepare monthly reports for FHLB/MPF/SBA and other internal processes
  • Assist loan officers and management with research and issue resolution

Secondary Duties:

  • Provide support for all aspects of Loan Services
  • Other duties as assigned

Standards of Performance:

  • Strive for 100% accuracy in all processes
  • Must be well organized, detail-oriented, and able to work independently
  • Must be self-motivated and able to prioritize and coordinate a variety of tasks simultaneously
  • Comply with all BSA and Compliance regulations


  • Loan processing/title company closing (processing) experience desired
  • Commercial loan banking experience desired
  • Experience with loan files and documentation.  Experience with CS Documents a plus.
  • High school diploma or equivalent

Knowledge, Skills, Abilities:

  • Working knowledge of loan documents
  • Working knowledge of Windows based software including Word, Outlook, Excel, etc.
  • Ability to effectively communicate with loan services, lending staff and vendors


  • Normal office equipment, including computer, computer programs, telephones, printers/scanners

Physical Working Conditions:

  • Normal office environment
  • May include travel for external training, etc.

Physical effort required:

  • Light lifting, filing, etc.


Drug screening required

Upon hire must be able to pass an drug/alcohol screening and credit screening 



Pay: $19.00/hour + Depending upon experience 


Schedule: Monday-Friday (8:00 AM- 5:00 PM)