Colorado Springs, Colorado
Founded in 2000, The PLACE is the only non-profit organization El Paso County that provides a full convergence of services for youth ages 15 through 24 experiencing homelessness or at imminent risk of becoming homeless. Our goal is to meet young people where they are and help them build housing, health, education and employment stability so that they can make progress toward exiting life on the street. The PLACE programs include housing, a 20-bed shelter, street outreach services, mental health, education and employment support delivered through the principles of trauma-informed care, harm reduction, and positive youth development. to ssist youth in reaching their potential and living a successful life off of the streets. The young people with whom we work come from a variety of backgrounds, and The PLACE strives to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.
Under the supervision of the Executive Director, the Human Resources Generalist handles daily HR and other administrative duties supporting the leadership team. The person in this position implements important human resources functions of the organization including recruiting and onboarding staff, coordinating orientation and training, and ensuring compliance agency policies. The position supports the accounting team with payroll processing, benefits administration, and assists managers and employees on inquiries and issues related to pay, benefits, and leave policies and procedures. The position also provides administrative assistance to the ED, helping with scheduling, meeting coordination, report writing and other duties as assigned. The HR Generalist supports the ED to enforce established company policies and practices and ensure legal compliance. Additionally, the person in this position will act as a liaison between employees and administration, encouraging a respectful, creative, culture of continual learning.
This position will ensure that interactions, interventions, and environments at The Place are trauma informed and emphasize the physical and emotional safety of youth and staff.
- Four-plus years of experience in Human Resources, or Bachelor’s degree in Human Resources or a related field with two plus years related experience.
- High School diploma plus 6 years or more experience working in a fast-paced business supporting human resources, accounting, payroll, or as an overall executive assistant
- SHRM-CP or PHR preferred
- Experience in full-cycle recruiting: applicant tracking, onboarding, offer letters, benefits knowledge
- General knowledge of various employment laws, mandates and practices
- Must be computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook, Word, PowerPoint, and Excel).
- Experienced with payroll, accounting and scheduling software.
- Ability to prioritize tasks.
- Ability to act with integrity, professionalism, and confidentiality.
- Strong analytical and problem-solving skills
- Excellent written and spoken communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills.
- Must pass both federal and state background checks as well as pre-employment TB screening.
The job duties of this position are performed personally, in cooperation with your supervisor, and/or in coordination with other staff.
- Maintains a human resources system that meets leadership team needs.
- Works in partnership with ED to stay abreast of employment law updates and changes and advises leadership team of changes and ensures organization compliance. May consult legal counsel to ensure that policies comply with federal and state law.
- Coordinates leadership team training for primary supervisor HR functions including interviewing, hiring, promoting, coaching and separating staff, conducting performance reviews, creating a feedback rich environment, and ensuring a safe working environment free of discrimination and harassment.
- Recruits, onboards, and provides preliminary training to new staff.
- Conducts some pre-hire screening, including but not limited to E-Verify, background checks, reference checks, verification of education, and ensuring new hires meet licensing and grant requirements.
- Works with ED to provide the leadership team appropriate resolution of employee relations issues.
- Works with ED and leadership team to support or resolve various circumstances such as providing reasonable accommodations or appropriate investigation of allegations of wrongdoing. Supports supervisors in discipline and termination of employees in accordance with organization policy and federal and state law.
- Prepares employee separation notices and related documentation.
- Investigates accidents and injuries, provides information on workers’ compensation to injured employees, and prepares reports for insurance carrier.
- Supports Accounting Generalist and acts as back-up for administration of employee pay by preparing and running biweekly payroll and occasional additional payroll batches in the case of corrections, bonuses, terminations, etc.
- Supports Accounting Generalist and acts as back-up for benefits administration including enrolling employees in benefits, preparing COBRA notices for terminated employees, entering benefits deductions into payroll system, and managing annual open enrollment.
- Oversees the analysis, maintenance, and communication of files and records required by law, local governing bodies, or other departments in the organization.
- Conducts wage surveys within labor market to determine competitive wage rate.
- All other duties as assigned.
- Adhere to all Personnel Policies and Procedures for the Agency
- Maintain professional standards of performance, demeanor, and appearance at all times; act as a “role model” both at and away from the Agency
- Maintain a creative, team-building approach to job performance and seek to bring a constructive, problem solving orientation to all tasks
- Performs all tasks and responsibilities with attention to detail and in a complete and timely manner, complying with agency policies and standards and conforming to the scheduling requirements of the job and program
- Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies
- Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of the clients; act with honesty and integrity in all aspects of Agency business
- Actively strive to upgrade professional skills through engaging in appropriate professional training and experience
- Actively strive to create and maintain a culturally sensitive, trauma informed and appropriate environment through communication and interaction that demonstrates respect for diversity; while promoting the philosophy of trauma informed care in interactions with youth, staff and individuals both internally and externally
The Place serves as the 24-hour, state-licensed, homeless youth shelter for the region. The usual work environment for administrative and development team members is an office environment. Additionally, any position may on occasion be subject to working in the shelter environment in order to meet appropriate staff-to-youth support ratios. The young people we work with often have backgrounds of trauma, neglect, conflict, and substance use. The shelter work environment may include physical conditions such as exposure to drugs and paraphernalia, and interpersonal contact from non-employees that could include sexual innuendo and raw, abusive or threatening language. Employees working in the shelter environment are provided training and support in managing the youth milieu. The PLACE provides personal protective equipment (PPE) and safety training to prepare and protect The PLACE employees in these uncontrolled environments. Compliance with safety protocol is required, which may include the use of PPE, involvement of law enforcement, and/or enactment of emergency protocols, detailed in The PLACE’s Emergency Operations Plan.
Pay rate: $18 per hour+ depending on experience
Schedule: This position typically works between the hours of 8am and 5pm Monday through Friday. Some flexibility on days, specific hours, and some remote work schedule is available. Schedule is 40 hours per week. Requires some flexibility to attend meetings and tend to urgent situations.
Temporary: 2-4 months, could become contract-to-direct