Mortgage Lending Administrative Assistant

Job Details

Mortgage Lending Administrative Assistant

Colorado Springs, Colorado




Job Description

This positions primary responsibility is to answer and direct incoming phone calls, greet walk-in members, vendors and business partners, process and distribute incoming mail and track incoming document deliveries.


  • Answer and direct calls, greet members and answer basic mortgage questions (reference materials provided).
  • Ordering supplies for the Production Support and Servicing groups.
  • Submit facilities and equipment maintenance requests.
  • Perform admin duties for incoming invoices and services.
  • Reviewing and sorting mail by the group for pickup by proper departments or areas.
  • Receive and log incoming loan documents that are delivered by couriers/title companies.
  • Tracking of temporary badges for auditors, vendors, etc., logging in and out all vendors and visitors.
  • Manage Breckenridge Room training workshops, training, and liaison with the key managers and the title company representatives.
  • Track and complete seminar class registrations and facilitating sign-in sheets for follow-up.



  • Excellent problem-solving skills and strong attention to detail.
  • Strong time management skills.
  • Must be able to quickly learn and retain information about the mortgage lending area.
  • Must possess exceptional patience, tact, and courtesy.
  • Must be able to maintain a pleasant demeanor across all audiences.
  • Excellent communication and interpersonal skills.
  • Strong PC skills to include Microsoft Outlook, Word, and Excel.
  • Organizational and prioritizing skills


Temporary: 2-3 weeks

Pay rate: $17 per hour

Full-time M-F 8 am to 5 pm

Drug screen required

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